As organisations adopt artificial intelligence (AI) more widely, a critical challenge emerges: how do you build and manage teams capable of delivering on AI’s promise of increased productivity, enhanced customer experiences, accelerated innovation, and sustainable competitive advantage?

While here in San Francisco for a business trip, I got the opportunity to spend time with technology innovators and leaders, and what struck me was the contrast in AI adoption approaches, and openness to transformation using AI compared to my experiences in Europe. A new benchmark report from Gallup has confirmed what many of us in technology leadership have long suspected: Europe’s lag in AI adoption isn’t a matter of insufficient capital – it’s a cultural challenge that runs deep.